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An effective performance management process helps to translate strategy and direction into individual accountability. Be it a profit or cost centre, performance management is a critical business system and a necessity for any organisation. This is because performance management measures and links what an employee does
(objectives/key performance indicators) and how the employee delivers results (values/competencies) in line with the organisational goals.
The Performance Management process typically consists of three phases:
THE PLANNING, THE PERFORMANCE REVIEW and THE PERFORMANCE APPRAISAL. These phases represent an ongoing process used throughout the year.
We assist businesses in designing and implementing an effective performance management process which is focused on institutionalising a high-performance culture. We always aim to ensure that the process delivers on clarity of direction, clarity of expectation, provision of support, feedback and ensures that employees at all levels are held accountable for results.