Client Solutions & Clinical Psychologist
Olabode Daramola, MSc. MMP, MNPA leads the Client Solutions portfolio in the organisation. He has a wealth of experience spanning Oil and Gas (Air-liquide Nigeria Plc) and Telecommunications (MTN, Airtel Nigeria and Tech Mahindra) in the areas of client management, quality assurance, training & development and general administration. Olabode has 14 years varied work experience, including 8 years within the telecommunications industry.
His major strength involves quality assurance, enhancement of customer experience, process improvement and capability building. He has been involved in recruitment, assessment, training and employee engagement projects. Olabode’s interest in research, personal development and eclectic understanding of human behaviour in and outside the work environment infuse his interest in psychological research. His earlier research work was on organisational change and coping strategies and very recently, suicidology and resilience which allow him to be able to understand and manage clients with emotional trauma, phobia, stress and substance dependent.
In view of his experience, his scope of work in the company includes, candidates’ assessments, psychometric testing, behaviour therapy modification and, resourcing the “right-fit” for various clients’ roles. His responsibilities also cover, clients’ project execution based on scope of work, managing the clients to ensure that the proposed solutions & delivery meet acceptable standards, ensuring continuous engagement and improvement in clients’ relationship to ensure clients’ delight and an exceptional experience through outstanding project delivery.
He holds a Bachelor’s Degree in Psychology, Masters in both Managerial Psychology and Clinical Psychology from the University of Lagos. He is a member of the Nigerian Psychological Association.
An ordained priest in the Diocese of Lagos West Anglican Communion, his major role involves spiritual and physical empowerment of the youth, pre & post marriage counselling among others. He also chaplains a vocational centre for training in art and craft as part of his empowerment work.